A: General Policy: LACityTours.com tours, schedules, prices, and routes are subject to change without notice. We are not responsible for delayed or elongated tours due to traffic, weather, accidents, mechanical issues or any other situations beyond our control. There will be no refunds or extra services provided to customers for errors made by customers during tours, including any cost of transportation that a customer may incur to catch up when not being back at the vehicle in time during scheduled tour stops. Customers are responsible for all items taken on a tour.